At pkid, we take the privacy of every player seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you hold over your own data. Whether you are browsing from Karachi, Lahore, Islamabad, or anywhere else in Pakistan, your data is handled with the same care and transparency.
These cards highlight our core privacy commitments. They are a summary only — the full legal policy below governs all data processing activities at pkid.
pkid uses industry-standard SSL encryption, secure data storage, and access controls to protect your personal information against unauthorised access, loss, or misuse at every layer.
pkid does not sell, rent, or trade your personal data to unrelated third parties for marketing purposes. Your information is used solely to operate and improve your gaming experience.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request promptly and transparently.
We use cookies to improve platform performance and personalise your experience. You control your cookie preferences and can opt out of non-essential cookies at any time via your browser settings.
Payment details processed via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank are handled by certified payment processors. pkid does not store full card or wallet credentials on its own servers.
pkid only collects the personal data that is strictly necessary to operate our services, meet licensing obligations, and keep your account secure. We do not collect data for its own sake.
pkid is an internationally licensed online gaming platform accessible at pkid.bet, offering sports betting, live casino games, slot games, Teen Patti, fishing games, and cricket betting to adult players aged 21 and above. References to "pkid", "we", "us", or "our" in this Privacy Policy refer to the pkid platform operator and its appointed data processing representatives.
pkid is the data controller in respect of all personal data collected from players, visitors, and prospective registrants who interact with the pkid.bet website, mobile-optimised platform, or any associated service. As data controller, pkid is responsible for ensuring that your personal information is processed lawfully, fairly, and transparently in accordance with applicable data protection principles under our international gaming license obligations.
Questions about your data? If you have any question about how pkid handles your personal information, you can reach our privacy team at any time by emailing [email protected]. We aim to respond to all privacy-related enquiries within five (5) business days.
pkid collects personal data that is necessary and proportionate to delivering a secure, compliant, and personalised gaming experience. The categories of personal data we may collect include:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number or passport number, photograph (for KYC) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postcode) |
| Financial Data | JazzCash / EasyPaisa wallet identifiers, HBL / UBL / Meezan Bank account details sufficient for payment processing, deposit and withdrawal transaction history |
| Gaming & Betting Data | Game session history, bet records, wager amounts in PKR, wins and losses, bonus usage, responsible gaming limit settings |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history |
| Behavioural Data | Pages visited, features used, navigation patterns, clickstream data, time spent on specific game categories |
| Communications Data | Support chat transcripts, emails sent to pkid, complaint records, survey responses |
| Verification Documents | Scanned or photographed identity documents, proof of address documents, source of funds documentation submitted during KYC |
pkid does not knowingly collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless strictly required for a specific regulatory purpose, in which case explicit consent will be obtained in advance.
pkid collects personal data through the following channels:
pkid processes your personal data for the following purposes:
No automated decision-making affecting your legal rights: pkid does not use fully automated processes to make decisions that produce significant legal effects on players, such as permanent account closure, without human review. Automated systems may flag accounts for review, but a pkid compliance officer will assess the flagged case before any consequential action is taken.
pkid processes your personal data on the following legal grounds, depending on the nature of the processing activity:
pkid does not sell your personal data. We may share your data with the following categories of third parties strictly to the extent necessary for the purposes described in this Privacy Policy:
All third parties with whom pkid shares personal data are required to process it in accordance with applicable data protection standards and solely for the purposes for which it was disclosed.
No unauthorised disclosure: pkid will never share your personal data with unrelated third parties for their independent marketing, profiling, or commercial purposes without your explicit prior consent.
As an internationally licensed gaming platform, pkid may transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, pkid takes appropriate safeguards to ensure that your data continues to receive an equivalent level of protection, including:
By using the pkid platform and accepting these terms, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan. pkid will always ensure that any such processing is subject to appropriate protections consistent with our privacy obligations.
pkid retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve disputes or enforce our agreements. The following general retention principles apply:
| Data Type | Retention Period |
|---|---|
| Account registration and KYC documents | Minimum 5 years from account closure, as required by AML regulations |
| Financial transaction records | Minimum 5 years from the date of each transaction |
| Gaming and betting history | 3 years from the date of each session, unless required longer for dispute resolution |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year for record-keeping purposes |
| Technical and log data | 12 months from collection, unless required for an active security investigation |
Upon expiry of the applicable retention period, pkid will securely delete or anonymise your personal data so that it can no longer be associated with your identity.
pkid uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) to operate and improve the platform. Cookies are small text files stored on your device when you access pkid.bet. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies; however, blocking strictly necessary cookies will prevent you from accessing certain features of the pkid platform. pkid does not use third-party advertising cookies or cross-site tracking cookies for the benefit of unrelated advertisers.
Subject to applicable law and our regulatory obligations, you have the following rights regarding your personal data held by pkid:
To exercise any of these rights, please contact pkid support at [email protected]. pkid will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with prior notification to you.
Identity verification for data requests: To protect your privacy, pkid will verify your identity before processing any data rights request. We may ask you to confirm account details or provide a copy of a government-issued ID to confirm that the request is made by the account holder.
pkid strictly prohibits access by persons under the age of 21. Our platform is not directed at, and does not knowingly collect personal data from, individuals below this age threshold. pkid implements age verification checks at the point of registration and during the KYC process specifically to prevent underage access.
If pkid becomes aware that personal data has been collected from a person under 21, the following steps will be taken immediately:
Parents and guardians: If you believe a minor under 21 has registered a pkid account, please contact us immediately at [email protected]. We take all such reports seriously and will act on them without delay.
pkid employs a multi-layered approach to data security, incorporating both technical and organisational measures to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While pkid implements robust security measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their pkid account and to contact support immediately if they suspect any unauthorised access.
The pkid platform may from time to time contain references to third-party services such as payment processors or game providers. This Privacy Policy applies exclusively to data processed by pkid. Third-party services operate under their own privacy policies, which pkid does not control.
pkid encourages players to review the privacy policies of any third-party services they interact with in connection with their pkid account. pkid is not responsible for the privacy practices or content of external services or platforms.
pkid reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players by email to the address on file and/or via a prominent notice on the pkid platform, with a minimum of seven (7) days' notice before the changes take effect, except where immediate amendment is required by law or regulatory direction.
The updated Privacy Policy will always be available at pkid.bet/privacy-policy and will display the effective date prominently. Continued use of the pkid platform after the effective date of any updated Privacy Policy constitutes your acceptance of the updated terms.
If you do not agree with any material change to this Privacy Policy, you may request account closure as described in the pkid Terms & Conditions. pkid will process all verified real-money balances in accordance with the account closure procedure set out therein.
If you have any question, concern, or complaint regarding the way pkid collects or handles your personal data, or if you wish to exercise any of your privacy rights, please contact the pkid privacy team using the details below:
When submitting a privacy complaint or data rights request, please include your registered account username or email address, a clear description of your request or concern, and any relevant dates or transaction references. This information will help our team investigate and respond to your request as efficiently as possible.
If you are not satisfied with pkid's response to a privacy complaint, you may have the right to escalate your complaint to the relevant supervisory authority in the jurisdiction governing pkid's international gaming license. Details of the applicable supervisory authority are available from the pkid support team upon request.
Our commitment: pkid values every player's privacy and treats all data-related queries and complaints with seriousness and care. We are committed to maintaining open, honest communication about how your personal information is used and to resolving any concerns promptly and fairly.
Your data is safe, your privacy is protected, and your gaming experience is backed by a platform you can trust. Join Pakistan's premier online casino today — for players aged 21 and above only.